Personal experience has taught me that water damage restoration is very stressful and frustrating. I had the unfortunate experience of learning this first hand last winter when my apartment flooded. The guy that lives above me apparently has no gage of temperature and did not seem to be affected after three days in a row of record low temperatures in the city. Apparently negative fifteen degrees isn’t cold enough for him to turn on his heat. That is great for him and his energy bill but not so great for me, his directly underneath neighbor. I returned home from work in the afternoon on the third day in a row of negative fifteen degree temperatures to find that my apartment was flooding. Apparently the genius that lives above me failed to turn on his heat so the pipe burst above my apartment causing my ceiling to cave in and water to rush all over my apartment. This wouldn’t have been so bad, seriously, if it hadn’t been a hot water pipe that was building up steam in my tightly closed apartment (I was smart enough to turn on my heat and make sure that it wasn’t escaping from my apartment while I wasn’t home). As soon as I opened my door steam started to billow out in to the hallway which immediately set off the fire alarm. Once the steam had cleared I could see that there was water literally rushing down every inches of my walls and dripping heavily from the ceiling. In addition to all of that mess, there were two inches of standing water covering the entire floor and soaking the carpets.
After a water damage restoration company was called and brought in to get rid of all the excess water using giant fans and dehumidifiers, repairs were finally able to begin on my little apartment. The ceiling was repaired and the entire apartment had to be repainted, but the worst of the damage was to the carpet. I told my landlord that she needed to have the carpets replaced but she insisted that she wanted to try to have them cleaned before agreeing to replace them all together. I was convinced that there was no way a professional carpet cleaning could fix those carpets that I believed to be damaged beyond repair.
My landlord hired All-Brite Chem-Dry to try to restore the water damaged carpet and the carpet cleaners who arrived the next day were kind and professional. To my shock and awe when I returned back to my apartment at the end of the day the carpets looked even better than they had before the flood. As I had developed a fear of wet carpets over the past few days I was anxious for the carpets to dry and pleasantly surprised when I noticed that they had dried fully within only a couple of hours. The other nice thing was that the carpet cleaning solution that All-Brite Chem-Dry utilizes did not leave my apartment smelling like harsh chemicals and soaps.