One of the greatest things a company can get from their customers aside from their business is getting positive feedback from them. New Tech Machinery is a company that has shown their great feedback on their website about how their gutter machines have helped small businesses and contractors over the years. One customer stated that he had a great experience buying from New Tech because of the way they treated him and went the extra mile for his particular needs. He said that aside from doing a transaction with him he could tell that they genuinely appreciated him and his business. He then went on to say that he would be coming back to them for another product that he wanted to add to his “arsenal” of equipment.
When a company hears that they have created repeat business it is just as valuable as creating a larger customer base because of the word of mouth from the repeat customers. They surely know at least one other person that is in the same industry as them self, which means that they would recommend the same products to them if they like them that much. When it comes to the roofing industry, business owners know that it is more about safety and comfort for the home owner, which adds a moral aspect to their job. That gives them the responsibility of getting great equipment for every job, including a seamless gutter machine. These are a very important part of a roofer’s arsenal because they go hand in hand.